Offshore Managed Services
TECHGYAN …… Offshore Managed Service for Solution Providers
Techgyan is offering Offshore Managed Services to Solution Providers in North America , Australia and Europe. Let us try to understand this service better .
FAQ :
What is Managed Services ?
What kind of services can be offered using the Managed Services?
How does a Solution Provider benefit from Managed Services?
What kind of Services can Techgyan render using Managed Services?
What tools does Techgyan use to provide Managed Services?
How much does Managed Services Cost ?
What is Managed Services ?
Managed Service is providing Technology Services to other Companies over the Internet.
What kind of services can be offered using the Managed Services?
Common services provided using Managed Services include remote network management, desktop and security monitoring, patch management and remote data back-up, as well as technical assistance
How does a Solution Provider benefit from Managed Services ?
In many cases, a Solution Provider would be offering some kind of Managed Service to their Customers. More often than not, this service would be during typical office hours. With the help of Techgyan, the Solution Provider can offer the service during non office hours also ( due to the difference in Time Zones). This would lead to greater satisfaction level of the Customer and additional revenue for the Solution Provider. Essentially a Solution Provider would use the Service from Techgyan for Network monitoring and first level trouble shooting after which the issue would be escalated to the help desk of the Solution Provider.
Using this model , the local Solution Provider can free his resources from monitoring to activities which have higher value addition.
What kind of Services can Techgyan render using Managed Services?
Some of the services which can be rendered could be MS Exchange monitoring, Service Pack install, Manual Server patch management and maintenance , verify daily back ups, etc. In fact any activity which is repetitive and which can be done over the Internet can be carried out under this model.
How much does Managed Services Cost ?
The cost is determined on the basis of number of Desktops, Servers and Network devices to be monitored. Techgyan will monitor the devices and submit report to the Solution Provider of the Customer who will then take further action.
The Next Step
With so many compelling advantages , it is but natural that you would like to evaluate whether Managed Services can make a difference to you. The good news is that it is very easy to check that out. Since you do not have to make any major down payment, you can try this service for about one or two months . If in a rare case you find the service not very useful, you can discontinue the same the next month.
If you wish to explore the option of implementing Offshore Managed Service, please click on the Submit button below.
Site Keywords: MS Exchange,Windows SBS,Cloud Computing,Online Services,Software As a Services, Managed Services, Facilities Management ,Microsoft Small Business Specialist,MVP,BPOS
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